Privacy Policy

Privacy Policy

Last updated: 15 July 2026

Who we are

NutritionEast is a private holistic health practice operated by Abdus Samad Azad, based at 204a Cambridge Heath Road, Bethnal Green, London E2 9NQ. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You can contact us at [email protected] or by phone on 07414 101 229.

What data we collect

We collect personal data only when you provide it to us directly. This includes:

  • Name, email address, and phone number when you book an appointment or contact us
  • Health information you share during consultations, including diet, lifestyle, and medical history
  • Payment information processed via bank transfer (we do not store card details)
  • Website usage data collected via Google Analytics 4, including pages visited and time on site

How we use your data

We use your personal data to:

  • Provide and manage your consultations and appointments
  • Send booking confirmations and appointment reminders
  • Maintain records required for the ongoing provision of consultations and client care
  • Improve the website and understand how visitors use it

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Lawful basis for processing

We process your data on the following lawful bases under UK GDPR:

  • Contract: to fulfil the appointment or service you have booked
  • Legitimate interests: to manage our practice and improve our services
  • Consent: for marketing communications, where you have opted in

Health data is classified as special category data under UK GDPR. We process this data on the basis of explicit consent provided at the start of your consultation, or where necessary to provide the health service you have requested.

How long we keep your data

We retain consultation records for 8 years, reflecting commonly recommended good practice for health record retention. Booking and contact data is retained for two years from the date of last contact. You may request deletion of your data at any time, subject to any obligations we have to retain it for the reasons set out above.

Cookies and analytics

We use Google Analytics 4 to understand how visitors use this website. GA4 collects anonymised data about pages visited, time on site, and general location. We do not use advertising cookies. You can opt out of analytics tracking at any time using the cookie settings on this website.

For full details of the cookies we use, see our Cookie Policy.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to processing or request restriction of processing
  • Data portability — to receive your data in a structured, machine-readable format
  • Withdraw consent at any time where consent is the lawful basis

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of this website after any changes constitutes acceptance of the updated policy.